Terms of Service

WYN Agent CRM is a software-as-a-service platform for education agencies to manage students, applications, provider relationships, commissions, invoices, tasks and related operational data.

Your subscription gives your organisation access to the hosted software and related product features made available by WYN from time to time.

The person registering a workspace acts on behalf of the agency and is responsible for ensuring that the organisation is authorised to use the service.

You are responsible for safeguarding account credentials, managing invited users appropriately and ensuring information entered into the platform is accurate and lawful.

You must not use the platform to break the law, interfere with service operations, attempt unauthorised access, upload malicious content or store material you do not have the right to process.

You remain responsible for the conduct of your users and for the data your organisation imports, uploads or generates inside the workspace.

As between the parties, your organisation retains ownership of its customer content. WYN uses that content only to provide, secure, maintain and improve the service, and to comply with legal obligations.

You are responsible for determining whether the service is suitable for the personal information and regulated records your organisation chooses to store within it.

Your organisation is also responsible for maintaining any backup, export, business continuity or secondary record-keeping measures it considers necessary for its own operational or regulatory needs.

WYN may update, maintain or modify the platform in the ordinary course of operating a SaaS product, including changes that improve security, performance or usability.

We will use reasonable efforts to maintain service availability, but uninterrupted access cannot be guaranteed at all times.

WYN may suspend or restrict access where reasonably necessary to address security issues, misuse, non-payment, legal risk or material breach of these terms.

You may stop using the service at any time, but charges already accrued and obligations that naturally survive termination will remain enforceable.

To the extent permitted by law, the service is provided on an as-available basis and WYN excludes indirect, consequential and business interruption losses arising from use of the platform.

Without limiting the previous sentence, WYN does not accept liability for data loss, corruption, unavailability, delay, interruption, or disaster-related failure affecting customer content, and you use the platform at your own risk.

Nothing in these terms excludes rights or remedies that cannot be excluded under applicable law.

WYN may update these terms from time to time. Material changes may require renewed acceptance before new workspace registrations or continued use of affected functionality.

Questions about these terms should be sent to admin@wyntechnologies.com.au.